4.+Responsive+Practice

I have achieved this capability during the final semester of the third year of this program. Most courses mainly focus on reflecting on the knowledge we have gained studying each course. Only few subjects I have found were client centred and require students to be creative in terms of getting a specific project done. I believe that this capability goes hand in hand with Information Literacy capability in client directed organisations, where employers seek applicants who hold the proper skills to interact with clients and provide the most suitable solutions for their issues. Below, are the list of subjects that helped me achieve this capability.

=Industry Applications Project=

As I mentioned earlier, this course was client centered. For this course, I chose a newly opened business that offered a variety of beauty services such as make-up, waxing, facial treatments and body massage. The business owner mainly relied on her personal diary to note down appointments. Due to the rapid growth of this business, the business owner couldn't keep track of all the upcoming appointments and was usually surprised by customer visits. So I decided to approach the business owner and adopt this project as part of Industry Applications Project assessment. Conducting regular meetings with the client, we decided that the best solution for this issue was developing a website that listed all information about business services, prices and the products used on a website. The main feature of the website was "Book an Appointment NOW" feature, which enabled customers to book appointments online by filling out their personal details and the type of service they liked to get done. Once the customer hits the "Submit" button, the business owner receives an email with the appointment details. By the end of this project, the business owner could benefit greatly from the website which was mainly by minimising the number of customer phone calls. This project helped me experience the real world project, by conducting regular meetings with the client, ongoing assessment of client needs and wants and altering the project according to that and considering the client the main source of information and the most important person in the project. All these factors helped this project to be a successful, useful one for the client. Looking back at the experience of studying this course, I believe that I have put so much time and effort to make this project successful, and couldn't have done any better. Being one of the last courses I undertook during my final semester, I realised that I was able to prioritise what needs to be done first, set a timeframe to ensure that everything is done at the time allocated and pay enough attention to all details to make sure the project exactly meets the requirements.


 * Assessment Tasks**

= = = Business Analysis  =

One of the most important assessment tasks of this course was the development of a system for a clothing chain called Blue Cut. My group and I had to identify the main issues highlighted by reviewing the information provided by Blue Cut and the stakeholders and applying relevant Business Analysis techniques in order to deliver a solution that addressed the problems and enhanced the effectiveness of Blue Cut's operations. The solutions systems attempted to both address the current existing issues at the time while building a platform for future growth and viability of the company. This involved the creation of Dataflow diagrams to show the flow of data within a system, flow charts to illustrate the process within the system, usecases to show the key users and how they would interact with the particular sub-system. This assessment task was a very challenging, lengthy project that my group and I spent an enormous amount of time and effort to get done. It required a lot of in-depth knowledge of Business Analysis which I personally lacked, which was the main reason for my struggles. Although the client "Blue Cut" wasn't an existing company, but it certainly was a client directed project that clearly aimed to solve business issues. Looking back at this project and possibilities of how it could've been done better, I believe that I had put enough effort and time into it. It certainly was a very challenging course, but I managed to get a Distinction at the end.

Please click the following link and scroll down to Business Analysis to see the attached assessment tasks Business Analysis
 * Assessment Tasks**

= Relational Database Design and Development  =

This subject was mainly based on one assessment task that was broken down into 3 parts. From the beginning of the semester, we had to form a group of 3-4 members and choose a business with specific business needs, and develop a database in response to those business needs. Therefore, regular meetings with the client was necessary to ensure that we had responded to their business needs. For this task, my group and I had chosen Ritchie K Productions, which was a video production company with a focus on the pre-production, production and post production of the promotional videos for Australian bands. Our project for this business was providing a database that aimed to help the business keep tracking of its clients, current jobs and staffing. My group and I ensured that regular meetings were conducted on regular basis to get all business information necessary to build the database, and also develop a database that was more useful than the one currently used at the time. This course helped me gain the basic skills that I needed when conducting interviews with clients, ensuring that I get all business information I need to ensure a successful project, and also follow a specific timeframe.

**Assessment Tasks** Please click the following link and scroll down to Relational Database Design and Development to see the attached assessment tasks Relational Database Design and Development